Who We Are
Founded by a team of Personal Injury and Workers Compensation attorneys, GO-SB is led by one of the most experienced and accomplished RCM teams in the country. With years of healthcare RCM experience and processing millions of patient claims annually, we realize that TPL RCM services bring unique challenges. Our company leadership and the entire GO-SB team is committed to providing innovative solutions to ensure that our clients receive the maximum compliant reimbursement that they are due.
What We Do
Revenue Cycle Management (RCM) companies and departments are efficient in their processing of healthcare claims, which represents approximately 85-90% of the total claims they process. The remaining 10-15% of patient accounts are the result of some type of accident where the RCM for third party liability (TPL) claims is complex and payment amounts are high. GO-SB provides the expertise necessary to ensure the maximum, timely and compliant reimbursement of TPL claims.
Delight Our Customers – Exceeding our client’s expectations is core to our service delivery approach and every decision made. We truly believe that happy clients result in company growth, achievement of financial goals, and a fun, fulfilling work environment for our employees.
Bring Innovative Solutions – Our focus is on finding innovative solutions vs. pointing out problems; and we do so in an environment where everyone is accountable to contribute ideas. We encourage and reward the creative input of our employees, with the belief that input from the front lines often leads to expanded ideas and opportunities for our clients.
Pay Attention to Details – We put a premium on quality and believe that details are what sets us apart from the competition.
Think Straight, Talk Straight – We speak directly, are collaborative, and are inclusive so that all stakeholders are bought in and there are no surprises. We don’t play business.
Get “Stuff” Done – Titles are set aside when it comes to getting things done to ensure exceptional services for our clients. Everyone is committed to diving in, regardless of the perceived task level or area of responsibility.
Have Fun – A significant portion of our lives is spent at work. We make a conscious effort to have fun at work and believe that it is critical for personal, client, and company success that the team enjoys working with one another.
Rick Fossier (President)
Rick Fossier has served as an Executive for multiple Healthcare companies over the past twenty years. He was the President of Alveo Health, LLC from 2016 to June 2019, a healthcare claims clearinghouse company based in Cincinnati, OH serving providers across the US. He also launched a healthcare executive search firm in 2016 with a partner that continues to successfully operate out of Atlanta. ... Previously, he was the Chief Sales Officer and SVP for Intermedix Corporation from 2003 until June of 2015. Intermedix (now owned by R1) provides practice and revenue cycle management to the US healthcare market, and Fossier ran the company’s world-wide sales efforts with sales executives in the US, Europe, the Middle East and Asia. Fossier began his studies at Yale University in 1984 and holds a bachelor’s degree from Michigan State University in 1988. He has been married 27 years with two grown children and resides in Milton, GA and Inlet Beach, FL. Outside of business hours, Fossier enjoys playing hockey, golf and a variety of competitive training and fitness endeavors that he both runs and participates in. Additionally, he leads a group of 30 high-schoolers at the church that he and his wife attend, along with a group of married couples.
Jack Donahue (COO)
Jack Donahue has over 24 years of experience leading strategic growth initiatives across numerous industries and for the last 15 years has focused on healthcare revenue cycle management (RCM). ... His most recent positions included being part of the executive leadership team at Envision Healthcare as Senior Vice President of RCM and at Intermedix as Executive Vice President of EMS. He had a variety of leadership roles during his tenure at Intermedix including technology management and implementation, product strategy, client relations, operational shared services, and P&L responsibility for one of the largest divisions in the company. One of Jack’s most significant and rewarding accomplishments was standing up and growing an operations center in Kaunas, Lithuania. In a short period of time, the Kaunas office provided RCM services for all healthcare specialties and became the largest office in the company. Prior to joining Intermedix, Jack spent 10 years as a consultant at Arthur Andersen working with clients in numerous industries to implement complex technology and process changes. Jack earned his bachelor's degree in business administration-finance from the University of Notre Dame. He holds a master's degree in business administration with a concentration in global management and decision information sciences, and an executive master's degree in healthcare administration from the University of Florida. Jack has been married for 19 years and has two sons. The Donahue family resides in Plantation, FL. In his free time, Jack enjoys playing sports with his kids, exercising, saltwater flyfishing, and surfing. He is proud to have completed three ironman distance triathlons, including the Hawaii ironman.
Doug Shamon (Board Member)
Doug Shamon is a business advisor with over 25 years of experience in the health care business services and information technology. He currently serves as the Executive Chairman of Juvare, a portfolio company of Thomas H. Lee Partners and as Director at Digitech Computer LLC. ... Juvare provides technology-based solutions to state-wide agencies in 49 states, more than 19 US federal agencies, and dozens of government and non-government customers in 14 countries. Digitech provides revenue cycle management solutions to emergency medical services organizations. Shamon was the founder and former Chairman and CEO of Intermedix Corporation. Shamon led Intermedix as CEO from its inception in October 2002 until February 2015. Intermedix provided practice and revenue cycle management to the US healthcare market. Shamon has held executive management positions in health care companies including, EVP and CFO of Certus Corporation, EVP and CFO of Transcend Services, Inc., and EVP Finance and administration of Medaphis Physician Services Corporation. He began his career at Arthur Andersen & Co. Shamon holds a bachelor’s degree in management with concentrations in accounting and computer science from Boston College where he graduated magna cum laude in 1983. He also earned a master's of business administration degree with a concentration in finance in 1986 from San Diego State University. Shamon formerly held board positions at Symplr (Pamlico Capital/The Capstreet Group- sold to Clearlake Partners), Intermedix Corporation (Thomas H. Lee Partners- sold to R1, Inc.), Healthagen LLC (sold to Aetna), , MCI Holdings, Inc. (Parthenon Capital- sold to THL), ADPI Holding, Inc. (The Capstreet Group- sold to Parthenon Capital), and Certus Corporation (Triumph Capital). Shamon is also the principal of DeZonia Shamon Holdings, Inc., a business advisory and investment company formed in 2006 as the successor to The DeZonia Group, Inc. Shamon has been married 33 years with three grown children. He lives in Palm Beach Gardens, Florida and Mashpee, Massachusetts. Shamon’s hobbies include boating, fishing, ice hockey, golf, travel, and music. He spent 15 years coaching youth ice hockey including coaching the Eastside High School hockey club from 2010-2015. He is on the Advisory Board of the Florida Scholastic Hockey Association.
Brian LaBovick (Board Member)
Brian F. LaBovick was admitted to the Florida Bar; the Federal Bar (in 1990); the U.S. District Court, Southern District of Florida (in 1993); and the U.S. District Court, Middle District of Florida (in 1993). ... His work has earned him an “AV” rating from Martindale-Hubbell. The AV rating is the highest rank conferred by Martindale-Hubbell and reflects both professional ability and high ethical standards. Mr. LaBovick was named a Super Lawyer® in 2007 by Super Lawyers Magazine. Mr. LaBovick obtained a Bachelor of Philosophy at Miami University in Oxford, Ohio, in 1987. He obtained a Juris Doctor at the University of Miami School of Law in Florida in 1990. Receiving the distinguished honor of being invited into the Graduate Program at the United States Department of Justice, he began his legal career as a Federal Prosecutor in 1990. In 1992, Brian established the Florida law firm in Coral Gables, Florida. Initially, the firm was a General Practice and handled various types of cases, including civil, commercial, and criminal cases, securities litigation, bankruptcy, and dissolution of marriage. In 1993, LaBovick LaBovick & Diaz relocated to Palm Beach County and became exclusively a Plaintiffs firm with an emphasis on Civil Trial. In 2009, Brian founded Gulfstream Outsourcing & Specialized Billing with the aim of assisting hospitals and physician and other clinical groups avail themselves to the correct coordination of benefits associated with Liability cases, along with the proper reimbursement on the treatments provided.